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Areas

  • Course Category
    1. Alternative Propulsion
    2. Automatic Transmission
    3. Body Electrical and Communication
    4. Brakes
    5. Collision
    6. Customer Communication
    7. Diagnostic Systems
    8. Electrical/Electronic Systems
    9. Engine Mechanical
    10. Engine Performance
    11. Financial Management
    12. Fundamentals
    13. HVAC
    14. Light Duty Diesel
    15. Maintenance
    16. Manual Transmission/Driveline
    17. Parts Consultant
    18. Safety and Security
    19. Service Consultant
    20. Suspension/Steering


  • Delivery Type
    1. Assessment
    2. Business Seminar
    3. Business Web-Based Training
    4. Half Day Training
    5. In Development
    6. InShop
    7. Instructor-Led Training
    8. Self Study
    9. Service Seminar
    10. Service Web-Based Training
    11. TechAssist
    12. TechTube
    13. Video On Demand


  • Person Type
    1. A1 Engine Mechanical Specialist
    2. A2 Automatic Transmission Specialist
    3. A3 Manual Transmission / Driveline Specialist
    4. A4 Suspension / Steering Specialist
    5. A5 Brakes Specialist
    6. A6 Electrical and Electronics Specialist
    7. A7 Heating and Air Conditioning Specialist
    8. A8 Engine Performance Specialist
    9. A9 Light Duty Diesel Specialist
    10. L3 Alternative Propulsion Specialist
    11. Body Electrical and Communication Specialist
    12. Technical Fundamentals
    13. Service Advisor
    14. Maintenance and Inspection


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Record(s) 1 to 20 of 49
Service Web-Based Training
 
   
12V Stop / Start System: Overview, Components and Operation 
S-EL06-68.01WBT 
100.00 
"This course presents an overview of the 12V Stop / Start system, including its function, operation, and diagnosis. Participants will acquire a sound understanding of how the Stop / Start system works, enabling them to service vehicles equipped with this system more effectively. Upon completion of this course, participants will be able to identify the characteristics, components, and operation of the 12V Stop / Start System." 
Service Web-Based Training
 
Tablet Compatible
 
12V Stop / Start System: 2 
S-EL06-79.01WBT 
100.00 
This WBT course presents an overview of the 12V Stop / Start System, including the three different types, how they operate, features, and components. Topics include information about the benefits and the supporting automatic transmission fluid systems. Participants will acquire a sound understanding of how the 12V Stop / Start System works, enabling them to service vehicles equipped with this system more effectively.

Upon completion of this course, technicians will be able to:
  • Recognize basic functions, components, sensors and benefits of start / stop systems
  • Distinguish between the components of the three different types of stop / start systems
  • Distinguish between the operations of the three different types of start / stop systems
  • Compare the functions of the two different automatic transmission fluid systems
 
Service Web-Based Training
 
   
2.8L Duramax 
S-EP08-84.01WBT 
100.00 
0.75 
This WBT course presents a description of the 2.8L Duramax diesel engine. The course provides a description of the engine’s applications and specifications. Other topics are a comprehensive overview of components of the 2.8L diesel engine, and its aftertreatment system.

Upon completion of this course, technicians will be able to:
  • Identify applications of the 2.8L diesel engine
  • Identify features of the 2.8L diesel engine
  • Identify components of the 2.8L diesel engine
  • Identify service procedures for the 2.8L diesel engine
  • Identify the aftertreatment system of the 2.8L diesel engine
 
Service Web-Based Training
 
Tablet Compatible
 
8-Speed Automatic Transmission Overview 
S-AT02-13.01WBT 
100.00 
This WBT course presents an overview of the 8-speed automatic transmission known as the 8L90. Topics cover the 8L90’s features, components, power flow and programming requirements, as well as the start / stop system.

Upon completion of this course, technicians will be able to:
  • Identify features of the 8L90
  • Identify components of the 8L90
  • Identify the power flow through the hard components for each gear of the 8L90
  • Recall the requirements for programming the 8L90
  • Describe the start-stop system
 
Service Web-Based Training
 
   
Advanced Technology Vehicle Transmission 5: Chevrolet Bolt 1ET25 
S-EL06-89.01WBT 
100.00 
0.5 
This WBT course provides technical information on the 1ET25 transmission, which is a key component of the electric Chevrolet Bolt. Topics included are the transmission's electrical and mechanical components, modes of operation, electronic transmission range select, and service tips.

Upon completion of this course, technicians will be able to:
  • Identify characteristics and mechanical components specific to the 1ET25 transmission
  • Identify electrical components of the 1ET25 transmission
  • Identify the transmission cooling methods, fluid type and capacity related to the 1ET25 transmission
  • Identify modes of operation performed by the 1ET25 transmission
  • Identify service tips related to the 1ET25 transmission
 
Service Web-Based Training
 
Tablet Compatible
 
Advanced Technology Vehicle Transmission 6: 4EL70 
S-EL06-83.01WBT 
100.00 
This WBT course covers the features and operation of the 4EL70 transmission. Those features include transmission specifications, components and their operation, drive modes, diagnostics, and towing methods.

Upon completion of this course, technicians will be able to:
  • Describe 4EL70 transmission features
  • Describe 4EL70 transmission specifications
  • Describe the 4EL70 automatic transmission components and their operation
  • Explain the 4EL70 transmission drive modes
  • Explain the 4EL70 transmission diagnostic and service procedures
  • Identify the recommended towing methods
 
Service Web-Based Training
 
   
Battery Electric Vehicle Introduction 
S-EL06-60.01WBT 
100.00 
This WBT course provides an introduction to the Chevrolet Spark Battery Electric Vehicle (BEV). It covers key features, characteristics and components of high voltage vehicle systems and supporting systems. High voltage vehicle systems covered include the propulsion system, thermal management system, and the charging system. Supporting systems covered include the climate control system, electrical and vehicle communication systems, braking system, and the steering system. This course also discusses modes of operation as well as safe work practices, the diagnostic process, and the high voltage disabling procedure.

Upon completion of this course, technicians will be able to:
  • Recall the key characteristics and features of the Battery Electric Vehicle
  • Identify characteristics and components of the Battery Electric Vehicle high voltage systems
  • Identify characteristics and components of the Battery Electric Vehicle supporting systems
  • Recall characteristics of Battery Electric Vehicle operation
  • Recall Battery Electric Vehicle service procedures
 
Service Web-Based Training
 
Tablet Compatible
 
Battery Electric Vehicle Introduction 2 
S-EL06-80.01WBT 
100.00 
This WBT course provides an introduction to the 2017 Bolt EV battery electric vehicle. It covers key features, characteristics, and components of high voltage vehicle systems and supporting systems. The high voltage vehicle systems covered include the propulsion system, thermal management system, and charging system. Supporting systems covered include the climate control system and the braking system. This course also discusses modes of operation and safe work practices.

Upon completion of this course, technicians will be able to:
  • Recall key characteristics and features of the Chevrolet Bolt EV
  • Identify the high voltage systems of the Chevrolet Bolt EV
  • Identify supporting systems of the Chevrolet Bolt EV
  • Recall the operational characteristics of the Chevrolet Bolt EV
 
Service Web-Based Training
 
   
Battery Inspection and Maintenance 
S-EL06-33.01WBT 
100.00 
0.75 
This course presents the components and procedures related to battery service in vehicles from General Motors (GM). The course covers battery location, inspection, replacement, and jump-starting. The course identifies the characteristics and procedures for the inspection of electrical centers, and the operational modes of ignition devices. The course also covers the steps to restore personal radio settings in a customer’s vehicle after battery service. 
Service Web-Based Training
 
Tablet Compatible
 
Battery Inspection and Maintenance 
S-EL06-33.02WBT 
 
0.75 
This course presents on overview of the components and procedures related to battery inspection and maintenance. The course covers battery location, inspection, replacement, and jump-starting. It also identifies the characteristics and procedures for the inspection of electrical centers, and the operational modes of ignition devices. In addition, the course covers the steps on how to restore personal radio settings in a customer’s vehicle after battery service.  
Service Web-Based Training
 
   
Bi-Fuel System Operation 
S-EP08-29.01WBT 
100.00 
General Motors bi-fuel systems use a combination of Compressed Natural Gas (CNG) fuel and traditional gasoline systems. This course covers the process of how the bi-fuel system operates and performs in comparison to a traditional gasoline vehicle. It also identifies components involved in bi-fuel system operation and bi-fuel supply operations. Bi-fuel diagnostic scenarios for no start and improper CNG operation will be discussed. In addition to diagnostics, the bi-fuel inspection and maintenance process including leak checking and tank removal safety will be presented. Vehicle storage will also be covered. Upon completion of this course, participants will be able to describe the bi-fuel system components and operation, describe bi-fuel system diagnostic procedures, and recall bi-fuel system inspection and maintenance procedures.

Upon completion of this course, technicians will be able to:
  • Describe the bi-fuel system components and operation
  • Describe bi-fuel system diagnostic procedures
  • Recall bi-fuel system inspection and maintenance procedures
 
Service Web-Based Training
 
   
Bi-Fuel System Operation for RPO LFR / FHV 
S-EP08-85.01WBT 
100.00 
0.5 
General Motors bi-fuel systems use a combination of Compressed Natural Gas (CNG) fuel and traditional gasoline systems.  This course covers bi-fuel system components, operation, and diagnostics and repair for the RPO LFR / FHV system.  It describes how the bi-fuel system operates and performs in comparison to a traditional gasoline vehicle. This course also identifies components involved in bi-fuel system operation and supply, as well as some common diagnostic and service procedures.

Upon completion of this course, technicians will be able to:
  • Describe system components and operation for RPO LC8/FHV bi-fuel systems
  • Describe bi-fuel system diagnostic procedures for RPO LC8/FHV systems
  • Recall inspection, maintenance, and storage procedures for RPO LC8/FHV bi-fuel systems
  • Identify bi-fuel system components , operation, and diagnostics for the RPO LFR/FHV system
 
Service Web-Based Training
 
Tablet Compatible
 
Brakes Inspection and Maintenance 
S-BK05-14.02WBT 
100.00 
0.75 
Brake systems enable a vehicle to stop in a controlled manner. The performance of this system is critical to the safety and well-being of the occupants, other drivers, and pedestrians. Familiarization of the brake system components and operation is essential to perform a proper inspection. This course covers the basic procedures for the inspection and maintenance of brake systems. The course presents an overview of the relevant components and their operation, and covers the appropriate inspection and maintenance procedures. 
Service Web-Based Training
 
   
Compressed Natural Gas (CNG) Fuel Systems 
S-EP08-23.01WBT 
100.00 
1.5 
The WBT course provides knowledge of regulations, component function and operation, vehicles, diagnosis, service, and maintenance procedures for Compressed Natural Gas (CNG) fuel systems.

Upon completion of this course, technicians will be able to:
  • Recall laws, regulations, characteristics, and safety procedures for compressed natural gas fuel systems
  • Describe the compressed natural gas system components and operation
  • Identify compressed natural gas vehicles, engines and diagnostic procedures
  • Recall compressed natural gas inspection and maintenance procedures
 
Service Web-Based Training
 
Tablet Compatible
 
Cooling System Inspection and Maintenance 
S-AC07-12.02WBT 
100.00 
0.5 
This WBT course covers the inspection and maintenance of the accessory drive belt, including the replacement of the drive belt and tensioner. This course also covers the inspection and maintenance of the radiator and coolant hoses, including pressure testing and documenting the findings on a work order.

Upon completion of this course, technicians will be able to:
  • Identify the steps for inspecting the accessory drive belt, including the pulley system
  • Identify steps for replacing the drive belt and tensioner
  • Analyze the condition of radiator and coolant hoses by visual inspection and pressure testing
 
Service Web-Based Training
 
Tablet Compatible
 
Data Bus Diagnostic Tool 
S-DS11-15.02WBT 
100.00 
0.5 
This WBT presents a description and introduction to the Data Bus Diagnostic Tool (DBDT). Topics include the DBDT’s major characteristics: software installation, main screen (window), Detected State tab, Measured Voltage tab, Message Monitor tab, and Error Messages.

Upon completion of this course, technicians will be able to:
  • Identify how to start and use the DBDT
  • Recall the functions of the Detected State tab
  • Recall the functions of the Measured Voltage tab
  • Recall the functions of the Message Monitor tab
  • Interpret error messages
 
Service Web-Based Training
 
Tablet Compatible
 
Drivetrain Inspection and Maintenance 
S-MT03-13.02WBT 
100.00 
1.25 
This course covers the characteristics and inspection procedures for the manual transmission clutch, manual transmission fluid, and transfer case. This course also covers the types and service procedures for drivetrain axles. 
Service Web-Based Training
 
Tablet Compatible
 
eAssist Battery Storage Systems 3: 2018 Buick Lacrosse 86V 
S-EL06-86.01WBT 
100.00 
0.5 
This WBT course covers the eAssist Battery Storage System on the 2018 Buick Lacrosse 86V. The content includes the eAssist components and operation of the drive motor battery assembly, and the operation of the thermal management system.

Upon completion of this course, technicians will be able to:
  • Recognize the eAssist battery system’s aliases
  • Recognize the eAssist battery system’s components
  • Locate the eAssist battery system in Buick LaCrosse vehicles
  • Associate the internal components with their functions
  • Recall the battery cooling system’s components and modes of operation
  • Recognize the components and functions of the generator battery’s disconnect relay
  • Recall the features of the manual service disconnect lever
 
Service Web-Based Training
 
Tablet Compatible
 
eAssist Introduction 3: 2018 Buick Lacrosse (Gen 3) 
S-EL06-85.01WBT 
100.00 
This WBT course presents the eAssist system contained in the 2018 Buick LaCrosse (Gen 3). Specific topics include the eAssist features and supporting systems, the eAssist drive cycle, components and operation of the starter / generator, the power electronics cooling system, and characteristics of the drive belt. Upon completion of this course, technicians will be able to:
  • Recognize features of eAssist technology
  • Recall the eAssist drive cycle
  • Describe the starter / generator and its operation
  • Identify the power electronics cooling system
  • Recall characteristics of the drive belt system
 
Service Web-Based Training
 
Tablet Compatible
 
Engine Performance: Air Management 
S-EP08-43.01WBT 
100.00 
This course covers the fundamentals of engine performance, including the internal combustion process, air induction, fuel supply, and the exhaust system. The focus is on air management in relation to the internal combustion engine. Topics include atmospheric pressure, volumetric efficiency, components of induction systems, electronic throttle operation, and airflow diagnostics. Upon completion of this course, participants will be able to describe the principles of internal combustion engines and the air management system, including the underlying science, components, electronic throttle control, and intake flow rationality diagnostics.  
  Go to Page of 3 Next
Record(s) 1 to 20 of 49