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Areas

  • Course Category
    1. Alternative Propulsion
    2. Automatic Transmission
    3. Body Electrical and Communication
    4. Brakes
    5. Collision
    6. Customer Communication
    7. Diagnostic Systems
    8. Electrical/Electronic Systems
    9. Engine Mechanical
    10. Engine Performance
    11. Financial Management
    12. Fundamentals
    13. HVAC
    14. Light Duty Diesel
    15. Maintenance
    16. Manual Transmission/Driveline
    17. Parts Consultant
    18. Safety and Security
    19. Service Consultant
    20. Suspension/Steering


  • Delivery Type
    1. Assessment
    2. Business Seminar
    3. Business Web-Based Training
    4. Half Day Training
    5. In Development
    6. InShop
    7. Instructor-Led Training
    8. Self Study
    9. Service Seminar
    10. Service Web-Based Training
    11. TechAssist
    12. TechTube
    13. Video On Demand


  • Person Type
    1. A1 Engine Mechanical Specialist
    2. A2 Automatic Transmission Specialist
    3. A3 Manual Transmission / Driveline Specialist
    4. A4 Suspension / Steering Specialist
    5. A5 Brakes Specialist
    6. A6 Electrical and Electronics Specialist
    7. A7 Heating and Air Conditioning Specialist
    8. A8 Engine Performance Specialist
    9. A9 Light Duty Diesel Specialist
    10. L3 Alternative Propulsion Specialist
    11. Body Electrical and Communication Specialist
    12. Technical Fundamentals
    13. Service Advisor
    14. Maintenance and Inspection


   
Record(s) 1 to 16 of 16
Service Web-Based Training
 
Tablet Compatible
 
Electronic Power Steering Systems 
SST1401WB 
100.00 
0.5 
This course provides a description of the following elements:
• Variable effort power steering system
• Column-mounted and rack-mounted
• Electronic power steering systems
 
Service Web-Based Training
 
Tablet Compatible
 
Entry and Security Systems: Content Theft Deterrent 
SST0801WB 
100.00 
This course covers the characteristics, components, and operation of Active keyless entry and security systems, including content theft deterrent systems.
Upon completion of this course, participants will be able to:
• Identify the characteristics, components, and operation of keyless entry and security systems
• Identify the characteristics, components, and operation of content theft deterrent systems
• Recall the diagnostic strategies and service considerations for keyless entry and security systems
 
Service Web-Based Training
 
Tablet Compatible
 
Entry and Security Systems: Passive Entry and Keyless Ignition 
SST0901WB 
100.00 
This course covers the characteristics, components, and operation of Active keyless entry and security systems, including content theft deterrent systems.
Upon completion of this course, participants will be able to:
• Identify the characteristics, components, and operation of keyless entry and security systems
• Identify the characteristics, components, and operation of content theft deterrent systems
 
Service Web-Based Training
 
Tablet Compatible
 
GM Safety Systems 1: Body Structure and Restraints 
SST0101WB 
100.00 
This course is intended for service technicians and covers the characteristics, components, operation, and service procedures used to repair GM vehicle safety systems. It covers the overall construction of the vehicle body structure, seat belts and restraints, and child restraint systems. 
Service Web-Based Training
 
Tablet Compatible
 
GM Safety Systems 2: Supplemental Restraints 
SST0201WB 
100.00 
This course is intended to assist GM service technicians who will be servicing GM vehicle supplemental restraint systems. It covers GM vehicle supplemental restraints that include sub-systems such as airbags, supplemental restraint system components, functions, operation, diagnostics, repair, service, and post-repair considerations.

Upon completion of this course, participants will be able to:

  • identify Supplemental Restraint System (SRS) subsystems, characteristics, components, functions, operation, diagnostics, and service and repair considerations
  • identify Passenger Presence System (PPS) characteristics, components, functions, operation, diagnostics, and service considerations
  • identify Pedestrian Impact Detection System (PIDS) characteristics, components, functions, operation, and service considerations
  • identify methods for diagnosing potential faults, appropriate safety precautions used, service, wiring, repair, and post-repair considerations for SRS

     
  • Service Web-Based Training
     
    Tablet Compatible
     
    GM Safety Systems 3: Object Detection 
    SST0301WB 
    100.00 
    This course is intended to assist GM service technicians who will be servicing GM vehicle object detection systems. It covers both GM vehicle ultrasonic and radar based object detection systems. Upon completion of this course, participants will be able to:

  • Identify GM vehicle ultrasonic object detection system components, operation, functions, common malfunctions, and diagnosis
  • Identify GM vehicle radar based object detection system components, operation, functions, notifications/messages, malfunctions, and diagnostics  
  • Service Web-Based Training
     
    Tablet Compatible
     
    GM Safety Systems 4: Warning Systems 
    SST0402WB 
    100.00 
    This course covers GM vehicle warning systems, especially those using vehicle-mounted cameras. Upon completing this course, technicians will be able to distinguish between the components and operation of camera-based warning systems, identify the components and operation of the Lane Departure warning system, identify the components and operation of the vehicle performance data recorder, and identify the service procedures and diagnostic strategies of GM warning systems.  
    Service Web-Based Training
     
    Tablet Compatible
     
    GM Safety Systems 5: Active Safety Systems 
    SST0501WB 
    100.00 
    0.7 
    This course covers GM vehicle active safety systems, including the features, diagnostic strategies, and service procedures of active safety systems. 
    Service Web-Based Training
     
    Tablet Compatible
     
    GM Safety Systems 6: Enhanced Safety Features 
    SST0601WB 
    100.00 
    This course covers GM enhanced safety systems. Upon completing this course, participants will be able to: Identify the operation, diagnostic strategies, and service procedures of the enhanced electronic pedal override system. Identify the operation, diagnostic strategies, and service procedures of the Teen Driver system. Identify the operation, diagnostic strategies, and service procedures of the advanced trailering system. 
    Service Web-Based Training
     
    Tablet Compatible
     
    OnStar Systems 3 
    SST0701WB 
    100.00 
    0.45 
    This course provides a description of the Gen 11 OnStar system. The characteristics of various features are described in this course, including antennas and other components, Wi-Fi and aspects of connectivity, and warnings and diagnostics. Upon completing this course, participants will be able to: describe the characteristics of OnStar Gen 11, identify the OnStar Gen 11 components, describe the OnStar Gen 11 diagnostics. 
    Service Web-Based Training
     
    Tablet Compatible
     
    Steering System Operation 
    SST1201WB 
    100.00 
    In this course, we will cover the steering system, which is the essential link between the driver and the road. An understanding of how the system works and proper maintenance procedures will help you ensure that the vehicles leaving your shop are as safe as you can make them. 
    Service Seminar
     
       
    Supplemental Restraint Systems 
    SST0101IS 
    175.00 
    This Instructor-led training InShop focuses on the operation and diagnostic procedures of Supplemental Restraint Systems (SRS). This course highlights SRS safety procedures and protocol for proper vehicle repairs, safe operation of a vehicle post-collision, diagnostic procedures, service tips, and special tools. Various Original Equipment Manufacturers (OEMs) will be highlighted.  
    Service Seminar
     
       
    Supplemental Restraint Systems 
    SST0101SM 
    175.00 
    This Instructor-led training Seminar focuses on the operation and diagnostic procedures of Supplemental Restraint Systems (SRS). Course content includes SRS sub-systems and components, vehicle applications, and interrelated systems. Additionally, this course highlights SRS safety procedures and protocol for proper vehicle repairs, safe operation of a vehicle post-collision, diagnostic procedures, service tips, and special tools. Various Original Equipment Manufacturers (OEMs) will be highlighted.  
    Service Web-Based Training
     
    Tablet Compatible
     
    Suspension System Operation 
    SST1101WB 
    100.00 
    This course will provide an overview of suspension systems, including:
    • Components of a suspension systems
    • The purpose of front and rear suspension systems
    • Different types of suspension systems
     
    Service Web-Based Training
     
    Tablet Compatible
     
    Tires and Wheels 
    SST1001WB 
    100.00 
    This course will provide an overview of automotive tires and wheels, including:
    • Tire composition and tread types
    • Basic wheel measurements and service precautions
    • A detailed explanation of tire side wall data
    • Tire service and maintenance procedures
     
    Service Web-Based Training
     
    Tablet Compatible
     
    Wheel Alignment 
    SST1301WB 
    100.00 
    Welcome to the Wheel Alignment component of the Steering & Suspension System Service course. Today’s suspension systems require careful measurement and precise adjustments in order to maintain safe vehicle control, extend tire life, and ensure a comfortable ride. This component discusses principles of steering and suspension system alignment. 
       
    Record(s) 1 to 16 of 16