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Areas

  • Course Category
    1. Alternative Propulsion
    2. Automatic Transmission
    3. Body Electrical and Communication
    4. Brakes
    5. Collision
    6. Customer Communication
    7. Diagnostic Systems
    8. Electrical/Electronic Systems
    9. Engine Mechanical
    10. Engine Performance
    11. Financial Management
    12. Fundamentals
    13. HVAC
    14. Light Duty Diesel
    15. Maintenance
    16. Manual Transmission/Driveline
    17. Safety and Security
    18. Service Consultant
    19. Suspension/Steering


  • Delivery Type
    1. ASE
    2. Assessment
    3. Business Seminar
    4. Business Web-Based Training
    5. Half Day Training
    6. In Development
    7. Instructor-Led Training
    8. Self Study
    9. Service Seminar
    10. Service Web-Based Training
    11. TechAssist
    12. TechTube
    13. Video On Demand


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Record(s) 1 to 20 of 24
Service Web-Based Training
 
Tablet Compatible
 
Cooling System Inspection and Maintenance 
S-AC07-12.02WBT 
 
0.5 
This WBT course covers the inspection and maintenance of the accessory drive belt, including the replacement of the drive belt and tensioner. This course also covers the inspection and maintenance of the radiator and coolant hoses, including pressure testing and documenting the findings on a work order.

Upon completion of this course, technicians will be able to:
  • Identify the steps for inspecting the accessory drive belt, including the pulley system
  • Identify steps for replacing the drive belt and tensioner
  • Analyze the condition of radiator and coolant hoses by visual inspection and pressure testing
 
Service Web-Based Training
 
Tablet Compatible
 
HVAC System Inspection and Maintenance 
S-AC07-13.02WBT 
 
0.5 
This WBT course presents an overview of a vehicle’s Heating, Ventilation, and Air Conditioning (HVAC) system, including components and operation, and then covers the basic procedures for the inspection and maintenance of an HVAC system. The course also covers relevant aspects of the inspection of HVAC systems in a hybrid vehicle.

Upon completion of this course, technicians will be able to:
  • Identify the basic components and operation of an HVAC system
  • Describe the inspection procedure for the heating system
  • Explain the inspection procedure for the ventilation system
  • Describe the inspection procedure for the air conditioning system
  • Identify the characteristics of an HVAC system in hybrid / electric vehicles
  • Review the inspection and safety procedures for an HVAC system in hybrid / electric vehicles
 
Service Web-Based Training
 
   
High Voltage Battery Systems Fundamentals 
SAP0401WB 
 
This course covers the features of the global hybrid and electric vehicle high voltage battery systems. It provides the fundamentals of high battery voltage construction, control modules, thermal management, contactors, manual disconnect features, chassis isolation, and safety features. Upon completing this course, participants will be able to:
  • Recall the fundamentals of high voltage battery construction
  • Recall the fundamentals of high voltage control and monitoring
  • Recall the fundamental safety features of high voltage batteries
 
Service Web-Based Training
 
   
Medium Duty Air Brake Systems 
SBK0101WB 
 
This course will detail the air brake and air brake antilock braking systems for medium duty trucks.

Upon completion of this course, participants will be able to:
  • Summarize the air brake system of medium duty trucks
  • Recognize the control components of the air brake system
  • Recognize the foundation brake components of the air brake system
  • Relate how each component operates within the air brake system
  • Summarize how the air brake antilock braking system functions
 
Service Web-Based Training
 
Tablet Compatible
 
Brakes Inspection and Maintenance 
S-BK05-14.02WBT 
 
0.75 
Brake systems enable a vehicle to stop in a controlled manner. The performance of this system is critical to the safety and well-being of the occupants, other drivers, and pedestrians. Familiarization of the brake system components and operation is essential to perform a proper inspection. This course covers the basic procedures for the inspection and maintenance of brake systems. The course presents an overview of the relevant components and their operation, and covers the appropriate inspection and maintenance procedures. 
Service Web-Based Training
 
Tablet Compatible
 
Diesel Engine Performance 1: Overview and Features 
SDE0102WB 
 
This course introduces diesel engine principles and operation, including diesel engine features and control systems. Upon completion of this course, participants will be able to: • Recall diesel engine operating principles • Recall diesel engine features • Recall diesel engine control systems  
Service Web-Based Training
 
   
Introduction to the Digital Storage Oscilloscope 
S-DS11-16.01WBT 
 
This course introduces the Digital Storage Oscilloscope (DSO) as an important tool in diagnosing vehicle concerns that may otherwise require significant time or disassembly for testing. Topics covered include: key components and basic setup; terminology, display outputs, waveform fundamentals and parameters; and how to interpret display data.  
Service Web-Based Training
 
   
Electrical/Electronics Stage 1 
SEL0501WB 
 
This WBT course focuses on the fundamental laws of electricity and reading electrical schematics. The topics covered in this course include voltage, current, resistance, voltage drop, Ohm’s Law, electromagnetic induction, and electrical circuits.

Upon completing this course, participants will be able to:
• Identify the basic characteristics of electricity
• Identify the basic characteristics of automotive electric circuits
• Identify the characteristics of electrical circuit types
 
Service Web-Based Training
 
Tablet Compatible
 
Battery Inspection and Maintenance 
S-EL06-33.02WBT 
 
0.75 
This course presents on overview of the components and procedures related to battery inspection and maintenance. The course covers battery location, inspection, replacement, and jump-starting. It also identifies the characteristics and procedures for the inspection of electrical centers, and the operational modes of ignition devices. In addition, the course covers the steps on how to restore personal radio settings in a customer’s vehicle after battery service.  
Service Web-Based Training
 
   
12V Stop / Start System: 2 
S-EL06-79.01WBT 
 
This WBT course presents an overview of the 12V Stop / Start System, including the three different types, how they operate, features, and components. Topics include information about the benefits and the supporting automatic transmission fluid systems. Participants will acquire a sound understanding of how the 12V Stop / Start System works, enabling them to service vehicles equipped with this system more effectively.

Upon completion of this course, technicians will be able to:
  • Recognize basic functions, components, sensors and benefits of start / stop systems
  • Distinguish between the components of the three different types of stop / start systems
  • Distinguish between the operations of the three different types of start / stop systems
  • Compare the functions of the two different automatic transmission fluid systems
 
Service Web-Based Training
 
Tablet Compatible
 
High Voltage Energy Storage Systems 6: 2017 Chevrolet Bolt EV 
S-EL06-81.01WBT 
 
0.5 
This WBT course presents the high voltage energy storage systems in the latest battery electric vehicle from General Motors: the 2017 Bolt EV. The course covers characteristics and components of the lithium-ion drive motor battery, the associated thermal management system, and an overview of service procedures, including special tools.

Upon completion of this course, technicians will be able to:
  • Identify characteristics and components of the drive motor battery assembly
  • Recall components and operation of the battery’s thermal management system
  • Recall diagnosis and service procedures, including special tools
 
Service Web-Based Training
 
Tablet Compatible
 
eAssist Battery Storage Systems 3: 2018 Buick Lacrosse 86V 
S-EL06-86.01WBT 
 
0.5 
This WBT course covers the eAssist Battery Storage System on the 2018 Buick Lacrosse 86V. The content includes the eAssist components and operation of the drive motor battery assembly, and the operation of the thermal management system.

Upon completion of this course, technicians will be able to:
  • Recognize the eAssist battery system’s aliases
  • Recognize the eAssist battery system’s components
  • Locate the eAssist battery system in Buick LaCrosse vehicles
  • Associate the internal components with their functions
  • Recall the battery cooling system’s components and modes of operation
  • Recognize the components and functions of the generator battery’s disconnect relay
  • Recall the features of the manual service disconnect lever
 
Service Web-Based Training
 
Tablet Compatible
 
Extended Range Electric Vehicle: Introduction - Gen 1 Chevrolet Volt 
SEL1101WBT 
 
This course introduces Extended Range Electric Vehicles (EREVs), and covers the key features, components, modes of operation, and characteristics of the electrical and charging systems. It also covers vehicle communication and high voltage interlock circuit systems, as well as the diagnostic process and safety precautions.

Upon completion of this course, technicians will be able to:
• Identify the key features of extended range electric vehicles
• Identify the components and modes of operation
• Identify the characteristics of the electrical system and the types and characteristics of the vehicle communication system
• Identify the characteristics of the charging system
• Identify the characteristics of the high voltage interlock circuits
• Identify the diagnostic process and safety precautions

 
Service Web-Based Training
 
Tablet Compatible
 
Strategy Based Diagnostics 
SEL6401WB 
 
  
This course covers GM's strategy based diagnostics process and is intended to assist service technicians in diagnosing vehicle issues. Upon completion of this course, participants will be able to: Recognize how to verify the vehicle concern and perform preliminary checks. Identify diagnostic procedures Recall how to isolate and repair the root cause and verify the repair. 
Service Web-Based Training
 
Tablet Compatible
 
Voltage Drop Testing 
SEL6501WB 
 
This course covers the fundamentals of an electrical circuit. It also covers how to safely perform voltage testing. Upon completion of this course, participants will be able to: recall the fundamentals of electricity recall the safe methods for performing voltage drop testing. 
Service Web-Based Training
 
Tablet Compatible
 
High Voltage Battery: Overview – GMC HUMMER EV 
SEL6801WB 
 
  
This course presents an overview of the high voltage battery in the 2022 GMC HUMMER Electric Vehicle (EV). This high voltage battery is also known as the hybrid/EV battery pack. Topics include the high voltage battery's characteristics, components, thermal management, and diagnosis and service.  
Service Web-Based Training
 
   
Gas / Diesel Engine Mechanical Diagnosis and Measurement 1: Diagnosis 
SEM0101WB 
 
This course covers the diagnostic process for lower and upper engine concerns, including engine noises, misfire, oil pressure concerns, and external component noises. Topics include proven diagnostic procedures, test equipment, and methods. Upon completion of this course, participants will be able to: • Recall how to diagnose lower engine noise • Recall how to diagnose upper engine noise • Recall how to diagnose engine misfire • Identify oil pressure concerns  
Service Web-Based Training
 
   
Engine Performance: Troubleshooting 
S-EP08-47.01WBT 
 
This course presents engine performance troubleshooting using strategy-based diagnostics. Topics cover how to diagnose engine performance using external visual inspection, system-based strategy, diagnosis based on Diagnostic Trouble Codes (DTCs), and misfire monitoring. The course also provides information about how to diagnose engine performance support systems, including the air conditioning clutch, communications, cooling fan, cruise control, active fuel management, cam phaser, and enhanced electronic pedal override. Upon completion of this course, participants will be able to describe how to troubleshoot and diagnose engine performance concerns, and how to diagnose engine performance support systems.  
Service Web-Based Training
 
   
Multiple Diagnostic Interface (MDI) 2 
S-FN00-24.01WBT 
 
0.5 
This WBT course presents a description of the Multiple Diagnostic Interface (MDI) 2. Topics include the hardware and the software associated with the MDI 2, as well as the relevant setup, operation, and recovery procedures.

Upon completion of this course, technicians will be able to:
  • Identify the enhancements and supporting components of the MDI 2
  • Identify the features of the MDI 2
  • Recall how to configure the MDI 2 to communicate wirelessly point-to-point with a PC
  • Recall how to perform an MDI 2 recovery procedure
 
Service Web-Based Training
 
Tablet Compatible
 
Automotive Fluids 
SFN0101WB 
 
This course is intended for service technicians and covers unique principles and practices for the use of automotive fluids across the product line. 
  Go to Page of 2 Next
Record(s) 1 to 20 of 24