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  • Course Category
    1. Alternative Propulsion
    2. Automatic Transmission
    3. Body Electrical
    4. Brakes
    5. Collision
    6. Customer Communication
    7. Diagnostic Systems
    8. Electrical/Electronic Systems
    9. Engine Mechanical
    10. Engine Performance
    11. Financial Management
    12. Fundamentals
    13. HVAC
    14. Light Duty Diesel
    15. Maintenance
    16. Manual Transmission/Driveline
    17. Safety and Security
    18. Service Consultant
    19. Suspension/Steering

  • Delivery Type
    1. ASE
    2. Assessment
    3. Business Seminar
    4. Business Web-Based Training
    5. Half Day Training
    6. In Development
    7. Instructor-Led Training
    8. Self Study
    9. Service Seminar
    10. Service Web-Based Training
    11. Simulation
    12. TechAssist
    13. TechTube
    14. Video On Demand

  • Person Type
    1. A0 Alternative Propulsion Specialist
    2. A1 Engine Repair Specialist
    3. A2 Automatic Transmission/Transaxle Specialist
    4. A3 Manual Drive Train and Axles Specialist
    5. A4 Suspension and Steering Specialist
    6. A5 Brakes Specialist
    7. A6 Electrical and Electronics Specialist
    8. A7 Heating & Air Conditioning Specialist
    9. A8 Engine Performance Specialist
    10. A9 Light Duty Diesel Specialist
    11. A10 Body Electrical and Communication Specialist
    12. Technical Fundamentals
    13. Maintenance and Inspection
    14. Service Advisor

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Record(s) 1 to 20 of 149
Service Web-Based Training
10-Speed Automatic Transmission Overview 
This course presents an overview of the new 10L90 10-speed automatic transmission, the newest rear wheel drive transmission developed by General Motors. This course provides technicians with an overview of the mechanical, hydraulic, and electrical components necessary for its proper operation. Technicians will review the different clutches and gear sets used to achieve the forward and reverse gears. Fluid and filters are discussed to ensure proper operation and servicing. Finally, the programming is reviewed to ensure a quality repair.

Upon completing this course, participants will be able to:
  • Identify features of the 10L90
  • Identify components of the 10L90
  • Identify the power flow operation of the 10L90
  • Recall the requirements for solenoid characterization reprogramming
Service Web-Based Training
12V Stop / Start System: Overview, Components and Operation 
This WBT course presents an overview of the 12V Stop / Start System, including the three different types, how they operate, features, and components. Topics include information about the benefits and the supporting automatic transmission fluid systems. Participants will acquire asound understanding of how the 12V Stop / Start System works, enabling them to service vehicles equipped with this system more effectively.

Upon completion of this course, technicians will be able to:
  • Recognize basic functions, components, sensors and benefits of start / stop systems
  • Distinguish between the components of the three different types of stop / start systems
  • Distinguish between the operations of the three different types of start / stop systems
  • Compare the functions of the two different automatic transmission fluid systems
Service Seminar
2007 Duramax 6600 Diesel Engine Update 
This one-hour seminar describes the technological enhancements that the Duramax 6600 diesel engine receives for the 2007 model year. Included will be a review of diesel emission regulations, fuel and engine oil requirements, and biodiesel fuel. A discussion regarding the diesel oxidation catalyst and the diesel particulate filter is also included. 
Video On Demand
Tablet Compatible
2013 SKH Seminar Sep Emerging Issues 
This "Emerging Issues" monthly GM Service Know-How Seminar will cover:

Top Stories
• Mail Bag: Labor Times
• Mail Bag: GM Special Service Tool Videos
• Mail Bag: What makes a World Class Technician?
• New World Class Technicians
• HVAC Internal Heat Exchanger (IHX)
• Bulletin 13-00-89-008: Wire repair strategy
• Correction: 2014 Spark TCM location

Featured Topic
• 2014 Cadillac CTS

What’s Hot for Cars
• 2013 ATS sunroof reversal concern
• 2013 ATS won’t shift from PARK concern
• PI0945: 2012-13 Sonic liftgate concern
• PIC5902: 2014 Camaro rear license plate installation
• PIC5895: 2013-14 Camaro, blower speed display freezes
• Camaro: Possible water leak from door
• PIP4910: EREV Vehicles, Proper coolant for power electronics
• PIC5769 Updated: 2011-13 Volts
• 2014 Corvette Stingray Accessory Spoiler installation

What’s Hot for Trucks
• 2014 Silverado and Sierra Accessory Bed Liner Installation
• 2014 Silverado and Sierra Accessory Tri-Fold Tonneau Installation
• Service Update 13257: 2014 Silverado and Sierra 1500 Communication concern
• PIT5226: 2014 Silverado and Sierra 1500 rear sliding glass concern

• Leakage vs. Seepage
• Front Suspension Alignment after drivetrain lowered
• 2014 Silverado and Sierra vibration concerns

Fix it Right the First Time
• Cars: PIC5752, 2013 ATS Front Floor Console Front Compartment concern
• Trucks: PIT5221, 2014 Silverado and Sierra Automatic HVAC concern

Video On Demand
Tablet Compatible
2017 SKH Seminar Feb Emerging Issues 
This "Emerging Issues" monthly GM Service Know-How Seminar will cover:

Top Stories
• 01-08-42-001: Exterior Lamp Condensation (SC)
• PIE0392: 2017 Buick Encore Tail Lamp Condensation
• Engineering Information Bulletins and Part Restriction Changes
• World Class Technicians
Featured Topic
• 2017 Service Training Standards
o Guest: Bob LeMaigre, North Central Regional Training Center Operations Manager
What’s Hot for Cars
• 2017 ATS Left Tail Lamp Flashing Concern
• 15-06-03-002: Update and Reissued
• Chevrolet Corvette Coupe Removable Roof Weatherstrip
• Chevrolet Corvette Ground Effects, Loose Parts Delivery Reminder
• 2016-2017 Buick Cascada RAP Concern
• PIC6198: Bluetooth Parasitic Drain Concern
• PIC6249: 2016-2017 Chevrolet Impala Cold Air from Wireless Charging Dock (SC)
• 16NA248: 2014 Buick LaCrosse Failed Rear Wheel Bearing Hub
• PIC6232: 2017 Buick LaCrosse Inaccurate Outside Air Temperature
• 16NA396: No Remote Detected
• 16NA347: UF7 Radio Concerns
• Stop/ Start System Requirements (SC)
What’s Hot for Trucks
• 2017 Chevrolet Trax HVAC Concern
• 17NA006: 2016 Chevrolet Trax Creak Noise, Panel Flexing
• GMC Acadia Limited Wind Noise Concern
• Cadillac XT5 Wheel Lock Keys
• 2017 Buick Envision Driver’s Side Airbag Installation
• PIP5240: 1.4L LUV with MIL and DTC P0171/ P1101
• PIC6250: EVAP System Performance
• PIT5540: Duramax Voltage Gauge Concern
• 2.5L LCV with DTC P2097 ECM Calibration
• 2017 Chevrolet Corvette Flutter Noise Concern
Back to Basics
• AFIT Update Procedure
• Video
Fix it Right the First Time
• Cars: 17NA010: Service Airbag Message
• Trucks: 17NA009: Buick Envision Lane Keep Assist Concern
Video On Demand
Tablet Compatible
2017 SKH Seminar Jan Emerging Issues 
This "Emerging Issues" monthly GM Service Know-How Seminar will cover:

Top Stories
• Mail Bag: Camaro Spoiler
• Mail Bag: Recall 3034A Question
• Mail Bag: V8 Chirp Noise
• Engineering Information Bulletins and Part Restriction Changes
• Rear Seat Safety Feature
• EL-51755 Inductive Charging Test Tool Adapter
• New Dealership Infrastructure Guidelines
• Mark of Excellence Enrollment
• World Class Technicians

What’s Hot for Cars
• 16NA398: Cascada Radio Concern
• 16NA397: Cruze Door Glass Concern
• Refrigerant Leak Diagnosis
• Bolt EV Manual Disconnect

What’s Hot for Trucks
• 16NA406: 2017 Acadia Park Brake
• 16NA395: Front Door Trim Panel Retainers
• 16NA389: Front View Camera
• PIT5533: Front Creak, Click, Pop
• PIT5530: 6 Spoke Wheels
• PIT5373: Colorado, Canyon Airbag Rattle
• 16NA159: Colorado, Canyon Steering Column Squeak

• Clutch Fluid Seal Rings
• 16NA014: Delayed Engagement
• Corvette Driveline Support Assembly Replacement Procedure
• DT45096: Transmission Oil Cooling System Flush and Flow Test Tool
• PIC6229: Vehicle Will Not Crank
• 16NA404: 8L45, 8L90 with MIL
• High Voltage Battery Lift Table

Back to Basics
• EL-50313 Battery Tester Charger, GR8 Tool Update
o Video
• EL-50334-20 Multi-Media Interface Tool (MIT) Tool Update
o Video
• EL-50332 Hybrid/ EV Battery Service Tool Update
• o Video

Fix it Right the First Time
• Cars: 16NA385: XT5, LaCrosse Parking Brake
• Trucks: 16NA379: Express, Savana AC Concern
Video On Demand
Tablet Compatible
2018 SKH Seminar Sept Emerging Issues 
The "Emerging Issues" monthly GM Service Know-How Seminar will cover:

Top Stories
• Safety Moment: Respirators (SC)
• Mail Bag: Techline Connect
• OnStar® Gen 11
• GM World Display: GM Racing
• World Class Technicians

Featured Topic
• 2019 Camaro

What’s Hot for Cars
• 18NA255: Loud Noise During Low Speed Driving
• 18NA260: 2018 Cruze AC Not Getting Cold

What’s Hot for Trucks
• PIT5626: Intermittent Communications Concern
• Colorado/Canyon Accessory Fender Installation Update
• Medium Duty Radio Mutes in Reverse
• 18NA223: Full Size SUV Carpet Concern
• 18NA239: K2 Trucks Steering Wheel Grinding Noise
• 18NA189: Acadia Sunroof Rattle Noise
• 18NA257: Express/Savanna ABS Light
• Express/Savanna High Beam Too Low Concern
• 2018 Traverse Mis-aligned Right Rear Door

• 2011-2012 Volt Battery Pack Service Considerations
• Bolt EV Battery Service
• 6 and 8 Speed Transmission Thermal Bypass Valve
• 18NA235: Surge, Chuggle or Misfire While Driving
• 9T45, 9T50 Bearing Direction

Back to Basics
• SI Wiring Diagram Symbols and Icons

Tablet Compatible
3.6 Hi Pressure Fuel Pump Replacement 
This video demonstrates the proper procedure to remove and install the high pressure fuel pump on a 3.6L LLT SIDI engine. 
Tablet Compatible
4.3 Balance Shaft Timing Chain Replacement (Gen V) 
This video demonstrates how to replace the balancer shaft timing chain on a Gen V 4.3L engine. 
Service Seminar
A/C Compressor Replacement 
This 1 hour InShop will cover important tips and procedures for replacing A/C compressors to ensure a long service life. Topics include: system contamination and flushing procedures, and the selection of correct refrigerant oil. 
Tablet Compatible
A/C Refrigerant Oils 
This video looks at A/C refrigerant oils and concerns to be aware of, including, why A/C mineral oil 525 should be used to lubricate A/C system o-rings to prevent corrosion of connections. 
Service Web-Based Training
ACDelco Battery Selling Strategies 
In this course, you will learn why it's important for a battery test to be done on every vehicle that enters your shop. This course also reviews ACDelco Battery features, their benefits / advantages over the leading competition and how to overcome customer objections as needed to secure the sale.  
Business Seminar
ACDelco Learning Management System (LMS) InShop 
This In Shop Training provides a venue for technicians, shop owners, managers, bookkeepers or other shop personnel that are unfamiliar with the ACDelco Learning Management System (LMS) to learn about and experience the functional characteristics of the system.  
Tablet Compatible
Active Fuel Management Lifters 
This video describes General Motors Active Fuel Management (AFM) system operation, diagnosis and inspection of AFM lifters and proper replacement procedures. 
Half Day Training
Advanced Charging and Starting Systems 
This Half Day Training (HDT) session is intended for electrical technicians. The course will focus on various starting and charging systems from stand-alone controls to PCM/BCM interfaced systems. Electronic power management, regulated voltage control, load shedding and battery rundown protection will be discussed. An emphasis will be put on proper diagnostics and service procedures for each system. Fundamentals will be covered only as a review. 
Service Seminar
Advanced Powertrain Technology Seminar 
This one-hour seminar covers an overview of General Motors electric and eAssist hybrid vehicles. Topics include proper safety information for the electrical power supply system, high voltage systems, eAssist, Jump Assist and jump starting procedures. 
Service Seminar
Advanced Variable Valve Timing 
This seminar is intended for engine mechanical and engine performance technicians. The seminar will familiarize technicians with some of the latest engine technologies found on today’s vehicles.

Some of the topics include: Variable Valve Timing (VVT), Spline Phaser system, Vane Phaser Overhead Cam (OHC) system, and Vane Phaser Overhead Cam (OHC) magnetically controlled system.

This seminar will cover operation and unique service procedures related to each system. 
Tablet Compatible
AGM Battery Testing and Charging 
This video describes the construction, testing and charging of Absorbed Glass Mat (AGM) batteries. 
Self Study
Alternators / Generators and Starters Self Study Training 
This self study course provides an overview of alternators / generators and starters, the components that comprise these parts and the system that is serviced by these products.  
Tablet Compatible
Ambient Air Temp Sensor Diagnosis 
This video shows a diagnosis procedure for an ambient temp sensor using the schematic to isolate the concern. 
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Record(s) 1 to 20 of 149