This "Emerging Issues" monthly GM Service Know-How Seminar will cover:
Top Stories
• Mail Bag: Camaro Spoiler
• Mail Bag: Recall 3034A Question
• Mail Bag: V8 Chirp Noise
• Engineering Information Bulletins and Part Restriction Changes
• Rear Seat Safety Feature
• EL-51755 Inductive Charging Test Tool Adapter
• New Dealership Infrastructure Guidelines
• Mark of Excellence Enrollment
• World Class Technicians
What’s Hot for Cars
• 16NA398: Cascada Radio Concern
• 16NA397: Cruze Door Glass Concern
• Refrigerant Leak Diagnosis
• Bolt EV Manual Disconnect
What’s Hot for Trucks
• 16NA406: 2017 Acadia Park Brake
• 16NA395: Front Door Trim Panel Retainers
• 16NA389: Front View Camera
• PIT5533: Front Creak, Click, Pop
• PIT5530: 6 Spoke Wheels
• PIT5373: Colorado, Canyon Airbag Rattle
• 16NA159: Colorado, Canyon Steering Column Squeak
Powertrain
• Clutch Fluid Seal Rings
• 16NA014: Delayed Engagement
• Corvette Driveline Support Assembly Replacement Procedure
• DT45096: Transmission Oil Cooling System Flush and Flow Test Tool
• PIC6229: Vehicle Will Not Crank
• 16NA404: 8L45, 8L90 with MIL
• High Voltage Battery Lift Table
Back to Basics
• EL-50313 Battery Tester Charger, GR8 Tool Update
o Video
• EL-50334-20 Multi-Media Interface Tool (MIT) Tool Update
o Video
• EL-50332 Hybrid/ EV Battery Service Tool Update
• o Video
Fix it Right the First Time
• Cars: 16NA385: XT5, LaCrosse Parking Brake
• Trucks: 16NA379: Express, Savana AC Concern
2018 SKH Seminar September Emerging Issues
10218.09V
1
The "Emerging Issues" monthly GM Service Know-How Seminar will cover:
Top Stories
• Safety Moment: Respirators (SC)
• Mail Bag: Techline Connect
• OnStar® Gen 11
• GM World Display: GM Racing
• World Class Technicians
Featured Topic
• 2019 Camaro
What’s Hot for Cars
• 18NA255: Loud Noise During Low Speed Driving
• 18NA260: 2018 Cruze AC Not Getting Cold
What’s Hot for Trucks
• PIT5626: Intermittent Communications Concern
• Colorado/Canyon Accessory Fender Installation Update
• Medium Duty Radio Mutes in Reverse
• 18NA223: Full Size SUV Carpet Concern
• 18NA239: K2 Trucks Steering Wheel Grinding Noise
• 18NA189: Acadia Sunroof Rattle Noise
• 18NA257: Express/Savanna ABS Light
• Express/Savanna High Beam Too Low Concern
• 2018 Traverse Mis-aligned Right Rear Door
Propulsion
• 2011-2012 Volt Battery Pack Service Considerations
• Bolt EV Battery Service
• 6 and 8 Speed Transmission Thermal Bypass Valve
• 18NA235: Surge, Chuggle or Misfire While Driving
• 9T45, 9T50 Bearing Direction
Back to Basics
• SI Wiring Diagram Symbols and Icons
AGM Battery Testing and Charging
S-DS11-08.01VID
0.08
This video describes the construction, testing and charging of Absorbed Glass Mat (AGM) batteries.
Batteries Self Study Training
SFN0201SF
1
This self study course discusses batteries and their place as the foundation of the vehicle electrical system. Course topics include: battery safety, battery overview, construction, temperature effects, service and maintenance procedures.
Battery Inspection and Maintenance
S-EL06-33.02WBT
0.75
This course presents on overview of the components and procedures related to battery inspection and maintenance. The course covers battery location, inspection, replacement, and jump-starting. It also identifies the characteristics and procedures for the inspection of electrical centers, and the operational modes of ignition devices. In addition, the course covers the steps on how to restore personal radio settings in a customer’s vehicle after battery service.
Battery Maintenance and Testing Tips
S-EL06-04.01VID
0.08
This video describes battery concerns due to long periods of non-use and the importance of maintenance charging, as well as tips for cold battery diagnosing, testing and charging.
Battery Servicing Tips
S-DS11-09.01SEM
1
This one-hour seminar covers key service items related to various vehicle systems to prevent early failures of batteries. The seminar will provide proper service techniques to improve the technician’s skills when servicing the battery. The seminar will also cover some of the latest bulletins, service tips and diagnostics when servicing batteries.
Data Bus Diagnostic Tool Helps Diagnose Battery Drains
S-DS11-09.01VID
0.08
This video demonstrates the Data Bus Diagnostic Tool Message Monitor function to help diagnose battery drain concerns by monitoring the data line to see what modules wake up.
High Voltage Battery Systems Fundamentals
SAP0401WB
1
This course covers the features of the global hybrid and electric vehicle high voltage battery systems. It provides the fundamentals of high battery voltage construction, control modules, thermal management, contactors, manual disconnect features, chassis isolation, and safety features. Upon completing this course, participants will be able to:
Recall the fundamentals of high voltage battery construction
Recall the fundamentals of high voltage control and monitoring
Recall the fundamental safety features of high voltage batteries
Hybrid and Electric Vehicle Operation, Diagnosis, and Repair
SAP0201SM
3
This Instructor-led training Seminar provides an overview of hybrid and electric vehicle designs, operation, and servicing. Diagnosing and servicing Hybrid Electric Vehicles (HEV) and Battery Electric Vehicles (BEV) requires an in-depth understanding of their design and operation. This course covers the operation of HEV and BEV propulsion systems, driveline configurations, high voltage batteries, drive motors / generators, and charging systems. The course also covers HEV and BEV servicing procedures including high voltage safety, high voltage disabling / enabling, loss of isolation diagnosis, and range related conditions.
Hybrid Vehicles: Safety First
S-EL06-43.01SEM
3
This seminar provides an in-person opportunity to complete prerequisite hybrid training for Hybrid ILT participation.
Two-mode hybrid vehicle features and the safety precautions associated with servicing them will be described.
Technicians will identify unique Two-mode hybrid components and systems as they discuss system operation. Procedures for disabling and enabling the Two-mode hybrid 300 volt battery system will be explained.
Operation of the Two-mode hybrid 300 volt battery system and high voltage power electronics will be described. The high voltage disconnect procedure will be explained, as well as how to verify that the high voltage system is disabled. The discharge procedure and jump starting procedure will also be discussed.
Two-mode hybrid supporting systems and self diagnosis logic will also be covered. Voltage conversion components that power various systems will be described. The seminar will conclude with overviews of electric power steering, electric air conditioning compressors, and regenerative braking systems that capture and store energy.
Identify types, features, and components of Two-mode Hybrid vehicles.
Identify characteristics, components and system operation of the Two-mode Hybrid 300 volt battery.
Identify high-voltage warnings and required safety practices when working on Two-mode Hybrid vehicles.
Noise, Vibration and Harshness (NVH) and Safety
S-EL06-04.01SEM
1
This one-hour seminar introduces new NVH technologies and several
new safety features. The seminar provides an introduction to OnStar®
back-up battery and an explanation of how electronic stability control
operates. The seminar also covers the functions and components of
Adaptive Cruise Control.
Vehicle Technology Update
S-EL06-44.02SEM
3
This 3-hour seminar provides an update on the latest systems and technology from General Motors. Topics include battery technology used in the Chevrolet Volt / Cadillac ELR, the new Chevrolet Spark all-electric vehicle, and an overview of the Auto-park System and Virtual Bumpers found on the 2014 Cadillac. The discussion will wrap up with an overview of the newest generation Corvette Stingray C7.
