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Areas

  • Course Category
    1. Alternative Propulsion
    2. Automatic Transmission
    3. Body Electrical
    4. Brakes
    5. Collision
    6. Customer Communication
    7. Diagnostic Systems
    8. Electrical/Electronic Systems
    9. Engine Mechanical
    10. Engine Performance
    11. Financial Management
    12. Fundamentals
    13. HVAC
    14. Light Duty Diesel
    15. Maintenance
    16. Manual Transmission/Driveline
    17. Safety and Security
    18. Service Consultant
    19. Suspension/Steering


  • Delivery Type
    1. ASE
    2. Assessment
    3. Business Seminar
    4. Business Web-Based Training
    5. Half Day Training
    6. In Development
    7. Instructor-Led Training
    8. Self Study
    9. Service Seminar
    10. Service Web-Based Training
    11. Simulation
    12. TechAssist
    13. TechTube
    14. Video On Demand
    15. Virtual Classroom Training (VCT)
    16. Virtual Classroom Training (VCT) - Recorded


  • Person Type
    1. A0 Alternative Propulsion Specialist
    2. A1 Engine Repair Specialist
    3. A2 Automatic Transmission/Transaxle Specialist
    4. A3 Manual Drive Train and Axles Specialist
    5. A4 Suspension and Steering Specialist
    6. A5 Brakes Specialist
    7. A6 Electrical and Electronics Specialist
    8. A7 Heating & Air Conditioning Specialist
    9. A8 Engine Performance Specialist
    10. A9 Light Duty Diesel Specialist
    11. A10 Body Electrical and Communication Specialist
    12. Technical Fundamentals
    13. Maintenance and Inspection
    14. Service Advisor


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Record(s) 1 to 20 of 24
Service Web-Based Training
 
   
HVAC Systems and Operation Stage 1: Fundamentals 
S-AC07-08.02WBT 
 
Part one of this three-part WBT course provides the fundamentals of Heating, Ventilation, and Air Conditioning (HVAC) systems. It covers the theory, characteristics, and operation of HVAC Air Conditioning (A/C) systems. This course provides an overview of the function and operation of HVAC components. It provides information about the various types of compressors, along with the operation of the piston-type and scroll-type compressors. This course also covers the characteristics of refrigerants and the operation of fixed orifice systems. Participants will also learn safety practices.

Upon completion of this course, technicians will be able to recall HVAC system characteristics and theory and identify refrigerant systems and their components. 
Service Web-Based Training
 
Tablet Compatible
 
Cooling System Inspection and Maintenance 
S-AC07-12.02WBT 
 
0.5 
This WBT course covers the inspection and maintenance of the accessory drive belt, including the replacement of the drive belt and tensioner. This course also covers the inspection and maintenance of the radiator and coolant hoses, including pressure testing and documenting the findings on a work order.

Upon completion of this course, technicians will be able to:
  • Identify the steps for inspecting the accessory drive belt, including the pulley system
  • Identify steps for replacing the drive belt and tensioner
  • Analyze the condition of radiator and coolant hoses by visual inspection and pressure testing
 
Service Web-Based Training
 
Tablet Compatible
 
HVAC System Inspection and Maintenance 
S-AC07-13.02WBT 
 
0.5 
This WBT course presents an overview of a vehicle’s Heating, Ventilation, and Air Conditioning (HVAC) system, including components and operation, and then covers the basic procedures for the inspection and maintenance of an HVAC system. The course also covers relevant aspects of the inspection of HVAC systems in a hybrid vehicle.

Upon completion of this course, technicians will be able to:
  • Identify the basic components and operation of an HVAC system
  • Describe the inspection procedure for the heating system
  • Explain the inspection procedure for the ventilation system
  • Describe the inspection procedure for the air conditioning system
  • Identify the characteristics of an HVAC system in hybrid / electric vehicles
  • Review the inspection and safety procedures for an HVAC system in hybrid / electric vehicles
 
Service Web-Based Training
 
   
Automatic Transmission 1: Hydraulic and Mechanical Principles 
S-AT02-06.01WBT 
 
Part one of this three-part WBT covers automatic transmissions principles, hydraulics, torque converter characteristics, and mechanical system fundamentals.

Upon completion of this course, technicians will be able to:
  • Recall principals of automatic transmissions
  • Recall principals of hydraulics
  • Identify fundamentals of the torque converter
  • Identify fundamentals of the mechanical system
  • Identify characteristics of the one way clutch and the final drive
 
Service Web-Based Training
 
   
GM Braking Systems 1: Operation, Configuration, and Characteristics of Hydraulic Brakes 
S-BK05-10.01WBT 
 
Part one of this four-part WBT course covers braking system operation, configuration, and characteristics. It also covers hydraulic braking systems; operation of valves, components, and characteristics; power assist brake types; drum and disc brake systems; and parking brake types.

Upon completion of this course, technicians will be able to:
  • Identify and recall the braking systems operation, configuration, and characteristics
  • Identify the hydraulic braking system
  • Identify the types of power assist brakes
  • Identify and recall the drum and disc brake system
  • Identify and recall the types of parking brakes
 
Service Web-Based Training
 
   
GM Braking Systems 2: Operation and Characteristics of ABS, TCS, and VSES 
S-BK05-11.01WBT 
 
Part two of this four-part WBT course covers Antilock Braking System (ABS) characteristics and operation, and automatic traction control characteristics and operation. This course also covers vehicle stability enhancement system theory, characteristics, and operation.

Upon completion of this course, technicians will be able to:
  • Identify antilock braking system characteristics and operation
  • Recall the automatic traction control system’s characteristics and operation
  • Identify vehicle stability enhancement system theory, characteristics, and operation
 
Service Web-Based Training
 
   
Battery, Charging and Starting Systems 
S-EL06-10.02WBT 
 
This course covers the Battery, Charging, and Starting systems including battery functionality, operation, and charging. Additional content includes causes of battery discharge, advanced battery charging, charging system components, operation and control. In addition starting system overview, operation, and diagnosis will be covered.

Upon completion of this course technicians will be able to:
  • Recall battery fundamentals
  • Identify procedures for battery diagnostics
  • Identify advanced battery charging characteristics
  • Identify charging system characteristics
  • Identify regulated voltage control features
  • Identify procedures for charging system diagnosis
  • Identify starting system characteristics
  •  
Service Web-Based Training
 
   
GM Global Electrical Systems 
S-EL06-52.02WBT 
 
This WBT course familiarizes technicians with the global format of service diagnostic procedures, including the common circuit types and functions used in GM electrical architecture and the types and characteristics of serial data circuits.

Upon completion of this course, technicians will be able to:
  • Recall the types of electrical and ground circuits
  • Recall the types of voltage circuits and their characteristics
  • Identify the types of signal circuits
  • Recall the types of control circuits
  • Identify the types of serial data circuits
  • Recognize how to troubleshoot electrical systems using a systematic process
  •  
    Service Web-Based Training
     
       
    Chevrolet Volt Introduction and Safety 
    S-EL06-53.01WBT 
     
    2.5 
    This course introduces technicians to the Chevrolet Volt and covers key features, components, modes of operation, and characteristics of the electrical and charging systems. It also covers vehicle communication and High Voltage Interlock Circuit (HVIC) systems, as well as the diagnostic process and safety precautions.

    Upon completion of this course, technicians will be able to:
    • Identify the key features of the Chevrolet Volt
    • Identify the components and modes of operation
    • Identify the characteristics of the electrical system and the types and characteristics of the vehicle communication system
    • Identify the characteristics of the charging system
    • Identify the characteristics of the High Voltage Interlock Circuit (HVIC)
    • Identify the diagnostic process and safety precautions
     
    Service Web-Based Training
     
       
    Introduction to Hybrid and Electric Vehicles 
    S-EL06-58.01WBT 
     
    This WBT course introduces the concept, design, and a brief history of hybrid and electric vehicle technology within General Motors. It also discusses electrical energy storage, transfer, and general concepts commonly used. Lastly, this course discusses the characteristics of hybrid controls.

    Upon completion of this course, participants will be able to recall the history and design of Hybrid and electric vehicles, recall the characteristics of electrical energy, identify electrical storage, delivery, and transfer, and identify the characteristics of Hybrid control. 
    Service Web-Based Training
     
       
    12V Stop / Start System: Overview, Components and Operation 
    S-EL06-79.01WBT 
     
    This WBT course presents an overview of the 12V Stop / Start System, including the three different types, how they operate, features, and components. Topics include information about the benefits and the supporting automatic transmission fluid systems. Participants will acquire asound understanding of how the 12V Stop / Start System works, enabling them to service vehicles equipped with this system more effectively.

    Upon completion of this course, technicians will be able to:
    • Recognize basic functions, components, sensors and benefits of start / stop systems
    • Distinguish between the components of the three different types of stop / start systems
    • Distinguish between the operations of the three different types of start / stop systems
    • Compare the functions of the two different automatic transmission fluid systems
     
    Service Web-Based Training
     
       
    Engine Mechanical Diagnosis and Measurement 1 
    S-EM01-01.01WBT 
     
    2.5 
    Part one of this three-part WBT course covers basic engine mechanical concepts, disassembly and assembly procedures, and component measuring.

    Upon completion of this course, technicians will be able to:
    • Identify correct methods for disassembling the overhead cam and camshaft
    • Identify correct methods for disassembling the crankshaft
    • Recall correct procedures for inspecting the engine block
    • Recall correct procedures for inspecting the crankshaft
    • Identify correct methods for disassembling the piston and rods
    • Identify correct methods for disassembling the cylinder head
    • Recall correct procedures for inspecting the valve train
     
    Service Web-Based Training
     
       
    Engine Performance 1 
    S-EP08-24.01WBT 
     
    Part one of this four-part WBT covers engine performance theory and characteristics, air management system theory, air management system types, and the operational steps for air management systems. It also covers the fuel system, including: fuel characteristics, theory, fuel system types, and the operational steps for sequential fuel injection and spark-ignited, direct injected fuel systems.

    Upon completion of this course, technicians will be able to:
    • Identify the theory and characteristics of engine performance
    • Identify the air management systems
    • dentify fuel system theory and characteristics
    • Identify fuel system operation
     
    Service Web-Based Training
     
       
    Engine Performance 2 
    S-EP08-25.01WBT 
     
    1.5 
    Part two of this four-part WBT discusses ignition system characteristics, theory, types, and primary and secondary section operation. This course also covers electronic control system characteristics, including the Engine Control Module (ECM), support system inputs, and modes of operation.

    Upon completion of this course, technicians will be able to:
    • Identify the characteristics of ignition systems
    • Recall the ignition system operation and identify electronic control system characteristics
     
    Service Web-Based Training
     
       
    Engine Performance 3 
    S-EP08-26.01WBT 
     
    Part three of this four-part WBT covers the emission control systems including control system theory, On-Board Diagnostics (OBD) characteristics, internal engine systems, after-treatment systems, and other emission control system characteristics.

    Upon conpletion of this course, technicians will be able to:
    • Identify the operation of the emission control systems
    • Identify the operation of the emission control components
    • Identify the operation of the emission control systems – engine internal
    • Identify the operation of the emission control systems – exhaust after treatment
     
    Service Web-Based Training
     
       
    6.6L Duramax Operation, Service and Diagnosis 1 
    S-EP08-81.03WBT 
     
    This WBT course is intended for experienced engine/driveability service technicians. Part one of this three-part WBT course focuses on the Duramax 6600 LB7, LLY-LBZ and LMM engine operation, performance and major subsystem integration. Specific systems covered are the fuel system, engine management system, exhaust aftertreatment system and electronic engine controls.

    Upon completion of this course, technicians will be able to apply concepts and procedures to diagnose the Duramax 6600 LMM Diesel Fuel system, Engine Management system, and Exhaust Aftertreatment system concerns. 
    Service Web-Based Training
     
       
    Global Diagnostic System 
    S-FN00-05.01WBT 
     
    This course introduces the new Global Diagnostic System (GDS), including software and hardware components, set up and operation, and diagnostic procedures.

    Upon completion of this course technicians will be able to:
    • Recall the key features of the Global Diagnostic System
    • Identify the administration and navigation procedures
    • Recall the characteristics of diagnostic packages
    • Identify the operation the vehicle identification and home screens
    • Recall the diagnostic functions of the Global Diagnostic System
     
    Service Web-Based Training
     
       
    Global Diagnostic System (GDS) 2 / MDI 
    S-FN00-06.01WBT 
     
    This course covers the latest information regarding the software, hardware, components, set-up, operations, and diagnostic procedures for Global Diagnostic System 2 (GDS 2).

    Upon completion of this course, technicians will be able to:
    • Recall the steps for software installation, lease renewal, and screen navigation
    • Identify steps to install, configure, and update software required for a Multiple Diagnostic Interface (MDI) device and troubleshoot
    • Identify steps to use key screens in Global Diagnostic System 2 (GDS 2)
    • Recall how to perform Global Diagnostic System 2 (GDS 2) diagnostic functions
    • Identify steps to perform Global Diagnostic System 2 (GDS 2) stored data functions
     
    Service Web-Based Training
     
       
    2018 Global Midsize Truck New Model Launch 
    S-FN00-08.01WBT 
     
    This WBT course will introduce participants to the mechanical service procedures for the 2018 Global Midsize Truck and SUV. This course provides an overview of the vehicle and describes engines, transmissions, driveline, power and signal distribution operations, safety and security systems, body systems, driver information and entertainment, Heating, Ventilation, and Air Conditioning (HVAC), steering systems, suspension system features, and brake systems.

    Upon completion of this course, technicians will be able to:
    • Describe selected features of a 2018 Global Midsize Truck and SUV
    • Recognize engine features for a 2018 Global Midsize Truck and SUV
    • Recognize manual transmission features and MYB-6L50 automatic transmission features of a 2018 Global Midsize Truck and SUV
    • Recognize the driveline features of a 2018 Global Midsize Truck and SUV
    • Recognize power and signal distribution features of a 2018 Global Midsize Truck and SUV
    • Recognize safety and security features of a 2018 Global Midsize Truck and SUV
    • Recognize body electrical system features of a 2018 Global Midsize Truck and SUV
    • Recognize driver information and entertainment features of a 2018 Global Midsize Truck and SUV
    • Recognize heating, ventilation, and air conditioning (HVAC) characteristics
    • Recognize steering system features of a 2018 Global Midsize Truck and SUV
    • Recognize suspension system features of a 2018 Global Midsize Truck and SUV
    • Recognize brake system features of a 2018 Global Midsize Truck and SUV
     
    Service Web-Based Training
     
    Tablet Compatible
     
    Lubrication Inspection and Maintenance 
    S-FN00-22.02WBT 
     
    0.75 
    This WBT course is an overview of the knowledge and skills involved in performing an oil change. It covers inspection of vehicle systems, oil change procedures, resetting the oil life monitor system, and selecting the correct grade and amount of oil to add to the engine.

    Upon completion of this course, technicians will be able to:
    • Recall the steps to inspect and lubricate the hood latch and release cable
    • Recall the steps to inspect brake fluid for proper level and signs of contamination
    • Recall the steps to inspect the fluid levels of the transfer case and differential
    • Recall the steps to inspect fluid level in the manual and automatic transmission
    • Recall where to check for leaks in the engine, transmission, differential and coolant system, and note any findings on the work orders properly
    • Recall the steps for tire pressure inspection
    • Recall the characteristics of an engine oil drain plug
    • Recall the characteristics of an engine oil filter
    • Recall the steps to remove and install the engine oil drain plug
    • Recall the steps to locate, remove, and correctly install the engine oil filter
    • Recall the steps to select the correct grade of engine oil and the correct amount to add to the engine
    • Recall the steps to reset the oil life monitor system
     
      Go to Page of 2 Next
    Record(s) 1 to 20 of 24